The FFA National Member Protection Policy (MPP) provides the procedures that support FFA’s commitment to eliminating discrimination, harassment, child abuse and other forms of inappropriate behaviour from Football.
Further, it sets out codes of conduct and behaviour that form the basis of appropriate and ethical conduct by which everyone must abide.
Football Federation Australia - Member Protection Policy
Member Protection Information Officers
A Member Protection Information Officer (MPIO) is generally the first point of contact for persons with member protection or child protection enquiries or complaints. MPIOs provide information to participants about the options available to them. MPIOs can also provide information to clubs about member protection and related issues and policies. MPIO’s are impartial and generally do not mediate or investigate complaints.
Depending on what level your matter relates to, will affect which MPIO you should contact. Generally, if your concern relates to behavior or an incident which occurred at the:
(a) Club level or involves people operating at the club level, then the complaint should be reported to and handled by the relevant Club in the first instance;
(b) State level or involves people operating at the relevant state level, then the complaint should be reported to and handled by the relevant Member Federation in the first instance; and
(c) National level, then the complaint should be reported to and handled by FFA.
Further, only the most serious cases from state level should be referred to FFA.
If you are having any difficulty finding the contact details of your Club’s or Association’s MPIO, you should contact your relevant Member Federation. To contact FFA’s MPIO, please email MPIOEmail@ffa.com.au
The Member Protection Information Officer course is aimed at people seeking to become recognised MPIO officers in their State. The course contains 7 core modules.
The modules are:
Introduction
The MPIO Role
Complaint resolution procedures
Member Protection and the Law
Child Protection
Harassment and Discrimination
Ethical and Practical Considerations